At our Yaazh Iyarkai Angadi online store, we strive to provide you with high-quality products and excellent customer service. However, if you are not satisfied with your purchase for any reason, you may be eligible for a refund or cancellation, subject to the following conditions:
- Refunds for Unopened Products:
– You may return unopened and unused products within 30 days of delivery for a full refund.
– The products must be in their original packaging and in the same condition as received.
– You will be responsible for the shipping costs associated with the return.
- Refunds for Opened or Used Products:
– We cannot accept returns or issue refunds for opened or used products, as we cannot guarantee their quality or safety.
– If a product is defective or damaged upon delivery, please contact us within 7 days of receipt, and we will arrange for a replacement or refund.
- Cancellation of Orders:
– You may cancel your order before it has been shipped, and we will issue a full refund, including shipping costs.
– If your order has already been shipped, you will need to follow the return process outlined in section 1 or 2, depending on the condition of the products.
- Refund Processing:
– Refunds will be processed within 7-10 business days of receiving the returned items in acceptable condition.
– Refunds will be credited back to the original payment method used for the purchase.
– Any applicable shipping costs will be deducted from the refund amount.
- Exceptions:
– Customized or personalized products are non-refundable and non-returnable.
– Discounted or clearance items may be subject to different refund and return policies, which will be specified at the time of purchase.
- Contact Us:
– For any questions or concerns regarding refunds or cancellations, please contact our customer service team at yaazhorganicproducts@gmail.com.
Please note that this refund and cancellation policy is subject to change without prior notice. We reserve the right to refuse a refund or return if the conditions outlined in this policy are not met.
By placing an order on our website, you acknowledge and agree to our refund and cancellation policy.